Privacy Policy
Last updated: December 2025
Introduction
Clear Trials ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect
- Account Information: When you create an account, we collect your email address and name.
- Trial Enrollment Data: We store which trials you've enrolled in through our platform and which access codes you've used.
- Documents: If you upload documents, we store the files and the simplified versions we generate.
- Usage Data: We collect information about how you use our platform, including pages visited and features used.
How We Use Your Information
- To provide and improve our services
- To generate simplified versions of trial documents
- To enable coordinators to track document engagement (aggregate data only—no individual participant information is shared without consent)
- To communicate with you about your account
Information Sharing
We do not sell your personal information. We share information only:
- With study coordinators: Only aggregate engagement metrics for participants who enrolled via access codes. Individual participant data is never shared without consent.
- With service providers: Who help us operate our platform (hosting, processing)
- When required by law: To comply with legal obligations
Data Security
We use industry-standard security measures including encryption, secure authentication, and row-level database security to protect your information.
Your Rights
You may:
- Access your personal information
- Request deletion of your account and data
- Export your data
- Opt out of non-essential communications
To exercise these rights, contact us.
Data Retention
We retain your data while your account is active. If you delete your account, we remove your personal information within 30 days, except where retention is required by law.
Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or through our platform.
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