Privacy Policy

Last updated: December 2025

Introduction

Clear Trials ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Account Information: When you create an account, we collect your email address and name.
Trial Enrollment Data: We store which trials you've enrolled in through our platform and which access codes you've used.
Documents: If you upload documents, we store the files and the simplified versions we generate.
Usage Data: We collect information about how you use our platform, including pages visited and features used.

How We Use Your Information

To provide and improve our services
To generate simplified versions of trial documents
To enable coordinators to track document engagement (aggregate data only—no individual participant information is shared without consent)
To communicate with you about your account

Information Sharing

We do not sell your personal information. We share information only:

With study coordinators: Only aggregate engagement metrics for participants who enrolled via access codes. Individual participant data is never shared without consent.
With service providers: Who help us operate our platform (hosting, processing)
When required by law: To comply with legal obligations

Data Security

We use industry-standard security measures including encryption, secure authentication, and row-level database security to protect your information.

Your Rights

You may:

Access your personal information
Request deletion of your account and data
Export your data
Opt out of non-essential communications

To exercise these rights, contact us.

Data Retention

We retain your data while your account is active. If you delete your account, we remove your personal information within 30 days, except where retention is required by law.

Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or through our platform.

Contact Us

Questions about this policy?

Email us

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